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Webinar - QoS & QoE: what is going to change in the digital world?

ICT and Digital Agenda - Webinars
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Date: Thursday, 12 December 2019 11:00 - 12:00

Venue: ONLINE

The tradition approach to qualitu of service has been evolving in recent years to empower consumers and help them measure their experience in using fixed and mobile network services.

The use of new tools and applications, often made available by national regulatory authorities, has become widespread not only in Europe but also in many emerging economies around the world.

In this 1-hour free webinar, Cullen International's Elena Scaramuzzi and Laurence Nivot will travel around the world to discuss how telecoms regulators have been exploring new ways to ensure quality of service and to empower consumers:

- Is there a general shift from monitoring Quality of Service (QoS) to empowering consumers to measure their Quality of Experience (QoE)? Are the two approaches complementary or substitutes?

- What has been the impact of increased competition and new digital services in this evolution?

- Case studies and examples from selected countries

 

When? 12 December 2019, from 11 AM to 12 PM (GMT +1 / CET)

Can't make it that day? Register anyway! A recording will be available soon after the live session.

 

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